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Shipping Policy

Shipments will be fulfilled within 24-48 hours after receipt of order. Orders will only be shipped within the US and only to street addresses - UPS will not deliver to PO boxes. An order confirmation will be sent to your email account with the ship date, shipping method and the tracking number. Do you have a question about your order? Contact us anytime at Retrospectbysmead@ifssolutions.com

Return Policy

At Retrospect by Smead, complete satisfaction is our goal. If for any reason you receive product that does not meet your expectations, please contact our customer service department via email  within 30 days after product receipt for prompt resolution. In the email, please include your daytime telephone number, a short explanation why you are returning the product, and let us know if you are requesting a return or a refund.

Become A Reseller

Click here for an application ( Adobe Acrobat Required )

 
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Don't know your NAPO ID and password? Call 651-437-4111 or email to speak with a Retrospect Customer Service Representitive.

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